Operoo

What is Operoo?

Operoo (formerly known as CareMonkey) is an online form platform that gives authorised carers instant access to important medical and consent details in an emergency on mobile devices.

We use Operoo as a permission form every time we have an activity that takes us away from the hall.

Operoo is managed by parents/guardians, so you are responsible for keeping the information up to date and all data is controlled by you. This information will only be accessed by relevant Scouting personnel.

Only one parent/guardian can be the owner (and/or creator) of a Scout’s Operoo profile. Please note that the owner of the Operoo profile must be a parent or guardian, not the Scout.

An Operoo profile can be shared to another parent/guardian once created. See below for instructions.

Why Operoo?

Operoo provides a number of benefits both for parents and leaders:

• • it is a more direct way of keeping medical records up to date

  • it avoids the need to complete a paper form with the same information on it for each excursion

  • it allows leaders to find information easily

  • it allows for automated reminders

  • it is safe and not accessible to the general public

  • you control who has access to the information

  • it provides a credit card mechanism when paying for camps, etc. 

How do I get Operoo?

Operoo can be accessed via an app you download to your iPad, iPhone or Android smartphone. It is also available via a browser on your computer. All of this at no cost to you.

How do I share a profile with a another parent/guardian?

An Operoo profile owner/creator can give another person (i.e. a second parent/guardian) ‘View Only’ or ‘View and Modify’ access. 

If ‘View Only’ access is given, the additional person can see the profile but not change it. 

If ‘View and Modify’ access is provided, the additional person has the ability to view/modify the profile and respond to eForms in the same way as the profile owner. 

Please note that with ‘View and Modify’ access, the additional person will not be able to delete your account or make themselves the profile owner, and they will not have access to any other profiles that you have not specifically shared with them.

To share a profile, follow the steps below:

1. Click the profile name or photo

2. Click the green ‘Share’ button in the Personal Details section

3. Complete the form by providing the name and email address of the person you wish to share the profile with, and specify the Access Type you wish them to have (‘View Only’ or ‘View and Modify’). Then click ‘Invite’

4. The person invited to share access will receive an email notification. They will need to set up their own Operoo account in order to view the profile.

See also:

Operoo Frequently Asked Questions for more questions and answers.